We stand behind our products and want to ensure you are completely satisfied with your purchase.  Please read our Return & Exchange Policy below.

RETURNS

You can return a product within 7 days of the delivery dateReturns within 8-14 days will be eligible for store credit onlyAfter 14 days, no returns or exchanges will be issued.    

To be eligible for a return, the item must have tags attached, it must be unused, and in the same condition that you received it.  Please return it using the same packaging. 

Any item not in its original condition, is damaged or missing parts for reasons not due to our error, is nonrefundable. 

 

PROCESS

If your purchase is eligible for a refund (see RETURNS policy above), please email us at skylove@skyloveboutique within the 7 days of delivery date with your name, address, order #, and reason for the return. The package must be postmarked within the 7 days to guarantee a full refund.  

Mail your product to: Sky Love Boutique

                                       2037 W. Bullard Ave., Ste. 353

                                       Fresno, CA 93711

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.

 

EXCHANGES

If you need a different color or size of the same item, please return the item within 7 days of the delivery date.  The item must have the tags still attached, be unused, and in the same condition that you received it.  Send us an email at skylove@skyloveboutique.com within 7 days and we will issue you a return/exchange shipping label.  Drop the package off to your local USPS and address it to: Sky Love Boutique, 2037 W. Bullard Ave., Ste. 353, Fresno CA 93711, United States.

Write "exchange" anywhere on the original packing slip and indicate the size/color you wanted.  Include the packing slip in the package.  

 

RETURN SHIPPING

FREE SHIPPING is available for returns issued in store credit.   Original shipping fees are nonrefundable.   

Return Shipping is $7.99 if refund is to be issued in original payment method

 

 

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